Privacy
This notice explains what we collect through this website, why we collect it, and how long we keep it. It covers the website only — work we do under an engagement letter is governed by that letter.
What we collect
When you send an enquiry we receive the name, email address, phone number, organisation, service interest and message you type, plus your consent to reply. When you book a call we receive the same contact details, your chosen time and time zone, and anything you add in the notes.
Why we collect it
We use these details only to answer your enquiry, arrange the call, and keep a record of what was agreed. We do not sell them, and we do not add you to a marketing list.
What else is recorded
Our server keeps a one-way hash of your IP address and your browser's user-agent string with each submission, so we can stop automated abuse. The hash cannot be reversed to an IP address, and we never store the address itself.
Spam protection
Submissions are checked by a hidden field, a timing check, and a rate limit. If Cloudflare Turnstile is switched on, your browser also exchanges a token with Cloudflare so we can tell people from bots; Cloudflare receives your IP address as part of that check.
Cookies and analytics
This site sets no advertising or tracking cookies, so it shows no cookie banner. Your browser does store two strictly necessary cookies that keep your session working and stop forms being submitted from another site; they hold no personal details and are not used to profile you. If website analytics are switched on, we use a cookieless service that counts visits without identifying individuals.
How long we keep it
Enquiries and bookings are kept while there is an active conversation and then for as long as our professional record-keeping obligations require, after which they are deleted.
Your choices
You can ask us what we hold about you, ask for a correction, or ask us to delete it. Write to the address below and we will confirm what we have done.
Who to contact
{{EMAIL}} · {{ADDRESS}}
This wording is a draft prepared with the site build and has not yet been reviewed by a lawyer.